You're travelling against a treating Doctor's advice.However, if you need to amend or cancel your trip due to such a situation, the costs of cancellation and amendment are covered if the warning or border closure occurred after you met the eligibility criteria.Ĭlaims arising from or caused by COVID-19 will not be paid if: The country you’re travelling to is subject to a Government 'Do Not Travel' warning or if borders are closed before your trip starts – even if you have an exemption to travel from the Australian government.For medical expenses you incur if you’re diagnosed with COVID-19 during your trip.If you need to amend or cancel your trip as a result of border closures or upgraded travel advisory warnings related to COVID-19 that occur after you met the eligibility criteria.Cancellation or trip changes due to border closures or travel advisory warnings related to COVID-19 or.If you need to amend or cancel your trip because you or your travelling companion, close relative or a person you’re visiting for the main purpose of your trip are diagnosed with COVID-19.These benefits are designed to help protect you from common scenarios that may occur which could result in you facing unexpected costs.įor information about when you will and won’t be covered when travelling in relation to COVID-19, see below: Where no applicable advisories have been issued by the Australian government or an Australian government agency (such as ‘DFAT’) to “Do not travel”, American Express will provide some limited cover related to COVID-19 to help give you the confidence to plan and book your trip. For full details on the terms, conditions, exclusions and benefit limits that apply, please refer to the new Terms and Conditions here. The policy wording has also been updated to make it easier to know exactly what you're covered for and how much you can claim under the Policy. Information on this page is a summary of the key changes only. You may need to provide evidence of your intention to return to your Home or your Work where reasonably possible, for example by providing copies of a return ticket, itinerary or schedule, return transfer or accommodation bookings, confirmation of return to Work dates etc. It does not cover One-Way Trips where you have no plans to return to Australia. trips that begin and end from your Home or Work in Australia. You are only eligible for the travel insurance benefits under Sections A – K of this Policy for return Trips i.e. For government travel advisories or border closures related to COVID-19 for Domestic Return Trips.This exclusion applies even if you have an exemption from the Australian government to travel If the country you’re travelling to is subject to a Government 'Do Not Travel' warning or if borders are closed before your trip starts and you choose to travel anyway. You may, in some circumstances, be covered for costs if you need to amend or cancel your trip due to an Australian State or Territory government or the Australian Federal Government or a government agency (such as ‘DFAT’) issuing a ‘Do Not Travel’ warning, or closing borders, after you meet the eligibility criteria. The new Terms and Conditions will apply to all claim events occurring on or after 1 April 2022.Īustralian Government Restrictions on Travel The new insurance Terms and Conditions on your American Express Corporate Platinum Card will replace your previous Terms and Conditions.
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